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  • yalex
    yalex Posts: 5

    Level 2

    Hello, note that Ami did not receive said table to classify if I see there are many people who are in the quarterfinals and I started playing when I received the notification of the 3rd round at level 6.398 Today I am at 6752 and I never received a classification

  • yalex
    yalex Posts: 5

    Level 2

    Hello, note that Ami did not receive said table to classify if I see there are many people who are in the quarterfinals and I started playing when I received the notification of the 3rd round at level 6.398 Today I am at 6752 and I never received a classification

  • sclaire
    sclaire Posts: 2

    Level 1

    Why have my boosters disappeared?

  • Veegie
    Veegie Posts: 1

    Level 1

    Good morning I need help I'm struggling to connect to the store. I'm stuck please help my

  • Dianabanoni
    Dianabanoni Posts: 1

    Level 1

    Hola, tiene varias cosas a su favor CC Saga, lo malo es que ya van varias veces que no obtengo mis premios, se traba la aplicaciĆ³n y por eso no los obtengo

    Estoy dispuesta a borrar la aplicaciĆ³n si me vuelve a suceder.

  • talishacave
    talishacave Posts: 1

    Level 1

    Why is it that when I log in everyday I donā€™t get the prize machine then it drops me because it doesnā€™t appear

  • lynika
    lynika Posts: 1

    Level 1

    I didn't receive my purchase how do I contact someone

  • Diamond_Lim
    Diamond_Lim Posts: 167,089

    How about you triedĀ these stepsĀ (Purchase Issue/Problem) that I hope this helps. šŸ˜Š

    If it'sĀ stillĀ not worked, you click onĀ "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope how they can help and answer you but it takenĀ longer. šŸ˜‰

  • ZaimH
    ZaimH Posts: 8

    Level 2

    Why I am not getting extra lives and booster as a support to clear the level. Earlier I used to get but now no more. My friends are still getting it and now they have surpassed me in levels. Being a person playing this game from more then 10 years this surprise is not good. Please start this option again for me. Thanks

  • Diamond_Lim
    Diamond_Lim Posts: 167,089

    The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

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