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"Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. You can read more about this here."
Unfortunately, if these were rewarded boosters King cannot restore them for you. On mobile devices, as mentioned above, only your progress and gold bars will remain after uninstalling/reinstalling or a crash, etc.
I know that you have never seen my signature before but once I reply please check and you will see what I am telling you here. Now if they were purchased boosters and you lost them, then we can redirect you elsewhere because we can't handle purchase issues in this community. They can look into your account and will see your exact purchases.
You said that you are not playing through Facebook and that is your choice but are you playing through the Kingdom or on king.com? They save your progress on their servers. If you aren't using either one of them and you get a crash or operating system update you can also lose your progress because it is not stored anywhere. Uninstalling and reinstalling the game tells your mobile device that you just started since it couldn't be saved anywhere.
The print screens that you posted above I have seen twice from 2 players. The only solution was to uninstall and reinstall the game but I also reminded them that they would lose their lives and boosters. Please let me know if you have any purchased boosters that you lost and then I can come back and offer further directions. But you need to have a Kingdom account for them to go in and see what's going on.
@Benson77, welcome to our community. Sorry to give you the same bad news that if they were rewarded boosters then they are gone. If they were purchased please let us know so that we can direct you further. Make sure that you have a Kingdom account and if you don't then you can create one by following the steps here.
Once you have the number, please complete the contact form from this link: https://soporto.king.com/contact
They can manually go into your new account and get you back to where you were. It might take a couple of days before you get a response so please be patient. You should get an email with a ticket number on it. Please make sure to use this topic and subtopic when completing the form.