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Missing gold
I am super bummed, I very rarely make in app purchases. I did today, I received all I purchased except the gold plus my gold I had previously to the purchase is now gone. Can you fix this please?
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Why isn't Bubblegum Hill available on Facebook?
I have played on both my Kindle and Facebook, but Bubblegum hill only comes up on the kindle. Why is that? I want to play it on my laptop too on Facebook. My Kindle is synced to Facebook, it has the same level in the game and everything.
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besides scrolling, how can I get to my level on Facebook?
is there a better way to get to the level you are on besides scrolling?
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Lost my progress
Lost my progress with the recent iOS update. I can sign in with Fb but my photo is not there plus the lost progress.
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i have lost all of my boosters
About 2 weeks ago I lost all of my progress and boosters. The other day my progress was restored when I logged out of Facebook and then back in. However, I still don’t have my boosters. How do I get them back?
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Lost progress
I am suddenly at level 1 instead of 2000 plus. I do not have Facebook and do not want it. Can you please help?
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Problem connecting to servers
I've had a problem for a few months now where I can't see the leaderboards. I've tried connecting to Facebook and my email address that I registered with but without any success. I also can't create a new login using one of my other email addresses. In each case it says "There was a connection problem. Please try again in…
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Back to day 1!?
I'm just wondering why when I play every single day that the game has taken me all the way back to day #1?? This has happened a couple of times.. Please help! Can I get my days back or do I have to start all over again????
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I lost my progress
How do I get my progress back?
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How to save my progress using Facebook?
how do I connect my progress to my cell and facebook
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It keeps signing in with my wife's Facebook acct, not mine. How do I get back in?
It keeps using my wife's Facebook account, not mine. I was on level 3247 or near there on Candy Crush Soda yesterday but now it won't use my account. How do I get back to that level with my Facebook account?
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When I win a level my game will not let me open the next level
When I win a level my game will not let me open the next level, I won level 471, 472 will not open, No Mr toffee or anything
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Purchased and then no more levels
I purchased the 99.99 package of coins, helps, etc... I got through about 5 levels when I realized that more levels are under construction. With my purchase I received 72 hours for helps, and 24 hours for unlimited lives. I was unable to use a majority of that. How do I get a refund or make sure it is still there when new…
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How come I can't open my piggy bank. It's full
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No internet connection
I have done what you told us to do cleared cach etc it didn't work
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Can't get internet on awards
Why can't I get internet access so that I can get my awards it's been going on for over a month now
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Purchased not received!
I purchased gold bars and the money was taken out of my bank account but I never received any gold bars
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Why did I lose all my boosters
I saved my info when I switched phones. It reverted to the level I was at, but I lost all my boosters. Can this be rectified?Also, why provide an email address where I can contact someone with this question only to be told to sign up for this and re ask that same question? Very frustrating
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Worst customer service EVER
I've sent messages regarding my situation but it always comes back with an automated message that has nothing to do with what I'm asking my Gold Bars were accidentally spent and I'm trying to get 10 of them back it takes a long time to add those up it would be nice if they would replace my 10 gold bars and due to me being…
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My icon doesnt follow me anymore.
It is stuck on level 109 and I am on 330, so anytime I want to play I have to scroll through 5 lands to get there. I have tried uninstalling and reinstalling, it still doesnt fix it :(