Store Unavailable??- Purchase issues- UNDER INVESTIGATION

[Deleted User]

It has been awhile now and you still don't see the purchase items. You need to contact player support from your game app. Just follow help center link. They will help you further.

[Deleted User]

If they are not fast enough, you may want to contact whoever processed your payment...like google play. They are faster in getting your refund.

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/314278/paid-for-bundles-i-didnt-receive

Hi and welcome to the King community.

Unfortunately community dont deal with purchase or purchase related issues. Please check below link for full details on broken purchases and refunds.

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Thanks.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/314278/paid-for-bundles-i-didnt-receive

Thank you for being a loyal player of Candy Crush Soda Saga.

If you have any problems with the purchase and want to get a refund, you need to follow the link given below because our Community does not handle anything related to the purchase.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

For further assistance, please feel free to write back to us. We'll be happy to assist you.

Thank you.

Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/314278/paid-for-bundles-i-didnt-receive

Welcome to Sweet King Community! 👑

How about you tried these steps that I hope this helps. 😊

If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

Freddy_

@MsGa Hi and welcome, Sorry to hear you have had a problem with your purchase. The community does not deal with purchases at it contains your personnel information. please  email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

They should help you with your issue

Thank you

patrician100

My piggy was full and I tried to buy it for $6.99. When I tapped to purchase, “something wrong “ popped up. I tried to buy again and it said my piggy had 0 gold bars. Refund of bars please. This was on Soda.

Freddy_

@patrician100 Hi and welcome, sorry to hear this has happened to you. the community does not deal with purchases as it contains your personnel information

Please  email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

They should help you with your issue

Thank you

Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/314292/tried-to-buy-piggy-bank

Welcome to Sweet King Community! 👑

How about you tried these steps that I hope this helps. 😊

If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/314292/tried-to-buy-piggy-bank

Hi and welcome to the community.

Unfortunately community dont deal with purchase related issues as it involves your personal information. Please follow below link for complete details for purchase issues and refund.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase