New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Store Unavailable??- Purchase issues- UNDER INVESTIGATION
I have been getting this Often. Playing on My PC on Facebook. My C-Phone has Store Access, My Neighbor who has the same IP as Me, His PC & Phone both have Access to The Store. Here I am 2 Moves from Winning, went to Store to get the Weekly Special, and Up this Pops... Strange?? Almost as if Your Server wants to hold me up for more $$$
Best Answer
-
Hello Sodalicious players!
It looks like there have been some issues regarding the store in the game lately- we've gathered your comments and the Studio is investigating on this at the moment.
For now, please have a look here for any purchase issues: Problems with your purchase?
Thanks for your patience! ❤️
6
Answers
-
Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
0 -
Hi and welcome to the community.
Very unfortunate sometimes connection with the server is lost. Please clear your cache / history from the browser and check if it helps. Or you may change your browser and play with another one and see if it helps.
Thanks and have a lovely day ahead.😀
0 -
hi dear welcome to our community
It happens by using slow internet connection or heavy load on ram.
Please clean cache /History files of your device. Log out from game. Check for updates. Reboot your device.
Try to connect after few minutes.
0 -
I did exactly what you suggested, but nothing changed. I couldn’t play Mr.Toffee’s Fair all day today...again, it says I am not connected to the internet, try later.
0 -
Haven't gotten an Answer that solved this Issue YET?? I'm quite well aware on Cleaning the Cache(My CCleaner works a lot). I have a Higher End Gaming Rig. Been doing 'Puters since back in DOS Days.. I can Play other Games on here, and they run Fine...of Course in a situation like this One, Ruins any Chance of winning the Game, since it Deletes this Session. I just got another Pop-Up that says "Something went Wrong, Try Again Later"...I Use Chrome, or Edge for Browsers. That's what I Like about MMORPG No Browser, just a Dedicated Server!!! Surely someone can come up with a BETTER SOLUTION??😕
1 -
so what is the diff btw your PC and your neighbor PC? Does he play on Facebook? Have you try playing on king.com or agame app? I see other players have problem with Facebook lately.
0 -
This content has been removed.
-
Paid £2.99 for lives and timed extras and they didn't add on i want a refund
0 -
@Gcm123cbrh123 Hi and welcome, Sorry to here you have had a problem with a purchase. Unfortunately the community does not deal with purchases as it contains your personnel information. Please contact customer support from your game and they should help you with this
Go to game settings , help center, gold bars and purchases and send them an email
Alternatively you can us contact us below but you need your game ID for this
Hope this helps
1 -
Hi and welcome to the community.
Very sorry about that. Please note that the community dont deal with purchase or purchase related issues as it involves your personal information.
Please follow the below link to get your purchase refund.
Thanks.
0
