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Store Unavailable??- Purchase issues- UNDER INVESTIGATION
Answers
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Account was charged twice for gold bars to ginish a game. I did not receive them
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Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps. 😊
If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
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Welcome to the Community @louisejackson .
I am sorry you had a problem with your purchase 😔. We do not handle lost purchases here in the Community but Player Support does so you need to get in touch with them. But first, let’s try some troubleshooting too. Please follow all the steps in the link I give you below:
I hope this helps 🙂
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Hi and welcome to the community.
I hope above answers must have helped.
If you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Thanks.
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Hello Sodalicious players!
It looks like there have been some issues regarding the store in the game lately- we've gathered your comments and the Studio is investigating on this at the moment.
For now, please have a look here for any purchase issues: Problems with your purchase?
Thanks for your patience! ❤️
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Well Just for Chitz & Giggles, I left that Tab Open and that particular Game running (16 hours now), I ran a System Check, and I have 63% Free RAM 0ut of 32Gb, and 2.83TB Free Space on my HDD, I have the Latest everything, I Cleaned Everything Out with CCleaner when I was shutting Down day before Yesterday. It still says STORE UNAVAILABLE TRY AGAIN
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Still waiting for the store to become available!
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Why did I not receive credit for my last 3 purchases??
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Hi and welcome to the community.
Please note that community dont deal with purchase or purchase related issues as it involves your personal information. You need to contact our player support to settle the issue. Please check below link for complete procedure to contact player support.
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Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps. 😊
If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
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