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I need help with lost progress! (Under investigation)!

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Answers

  • _Elsa_
    _Elsa_ Posts: 37,247

    This is a glitch that just started.  We have created a list of players reporting this but then someone here found a fix so I would like you to please try it here.  Write back and let me know if it worked or if you still need help.  Also where are you playing the game - computer or mobile device?


  • _Elsa_
    _Elsa_ Posts: 37,247

    This is a glitch that just started.  We have created a list of players reporting this but then someone here found a fix so I would like you to please try it here.  Write back and let me know if it worked or if you still need help.  Also where are you playing the game - computer or mobile device?


  • _Elsa_
    _Elsa_ Posts: 37,247

    This is a glitch that just started.  We have created a list of players reporting this but then someone here found a fix so I would like you to please try it here.  Write back and let me know if it worked or if you still need help.  Also where are you playing the game - computer or mobile device?


  • _Elsa_
    _Elsa_ Posts: 37,247

    This is a glitch that just started.  We have created a list of players reporting this but then someone here found a fix so I would like you to please try it here.  Write back and let me know if it worked or if you still need help.  Also where are you playing the game - computer or mobile device?


  • mels1902
    mels1902 Posts: 1

    Level 1

    Thank you it’s worked!
  • sampleps
    sampleps Posts: 5

    Level 1

    I also lost progress and I was on level 2500 something.  I tried the fix deafinnegan suggested and all that did was create a new Facebook page.  Help.  
  • _Elsa_
    _Elsa_ Posts: 37,247
    Wow @sampleps did it create a new Facebook account?  If you can't get your progress back then let's wait to see how many respond to the other messages and if they had the same problem.  This message is still on a list to report to the community manager.
  • _Elsa_
    _Elsa_ Posts: 37,247
    Great!  Thanks for letting us know.  Have a sodadelicious day today!
  • rach5177
    rach5177 Posts: 1

    Level 1

    My soda game will not connect to facebook or internet I am unable to collect my rewards
  • sampleps
    sampleps Posts: 5

    Level 1

    Thank you, that worked!

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