Isn't your issue that you've lost your game progress? If yes, I've acknowledged your issue and waiting for you to provide your User ID so I can have a closer look.
Ok 1st off yes at first even I was confused what this thread about so I will own that. However I agree all you have is oh well. I did nothing! The games themselves are set to auto update through King and I am not the only one who lost not only daily bonuses but a lot more. That is why originally I was confused. How is it this is being ignored? Yes, I am asking this again because it was at no fault of anyone or their devices. I have had ongoing discussions all week about this messed up update messing people's games up. Yet all we get is oh well?!?! Not acceptable when it is an obvious issue multiple players across all of the games are complaining about.
Hi guys! My mom has always been playing this game right after downloading it from the google play store. It's been over a year now. She tried signing in to Facebook because she was prompted to do so. Now, she has lost all her levels (1220 iirc) and is back to level 1. She's kinda gloomy because of this. Is there a way to restore her lost progress?
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Did you see my comment?
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0 · Helpful Woah! Sweet Love HahaAlso, any chance of a screenshot of your game map showing your profile picture so I can have a closer look? www.take-a-screenshot.org
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🍬 Play Candy Crush Saga 🍭 Play Candy Crush Soda Saga 👫Play Candy Crush Friends Saga
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0 · Helpful Woah! Sweet Love HahaWhich device are you playing on, Apple or Android?
👉 Refer a Friend to Farm Community and get Rewarded! 🎁
🍬 Play Candy Crush Saga 🍭 Play Candy Crush Soda Saga 👫Play Candy Crush Friends Saga
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0 · Helpful Woah! Sweet Love HahaHi guys! My mom has always been playing this game right after downloading it from the google play store. It's been over a year now. She tried signing in to Facebook because she was prompted to do so. Now, she has lost all her levels (1220 iirc) and is back to level 1. She's kinda gloomy because of this. Is there a way to restore her lost progress?
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0 · Helpful Woah! Sweet Love HahaShe has never logged in to the game using her Facebook or email. She just straight up played right after it finished downloading.
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0 · Helpful Woah! Sweet Love HahaPlease log out of your game app, update and clear the cache, restart your device and log in again. It is a standard troubleshooting procedure.
Don't let your happiness depend on something you may lose 💔
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0 · Helpful Woah! Sweet Love Haha