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[Being Investigated] Kimmy's Candy Hunt rewards issue
Hello everyone! We've noted that for some players, claiming the Kimmy's Candy Hunt rewards results in a Connection Issue. We want you to know that we're aware of this issue and that we're currently looking into it! If you're experiencing this issue, please feel free to post in this thread and include your Player ID as well…
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[Being Investigated] Missing Rescue Buddies Rewards
Hey there Soda players! We've noticed an issue where players are unable to claim the rewards given out from Rescue Buddies. The studio is currently investigating this issue and we'll update this thread with more information when we have it. If you're experiencing this problem, please post in this thread along with your…
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"I cannot change my profile picture in the game"🤳
Hi Soda Community! If you have recently accessed your player profile in the game, you might have noticed that you don’t have the option to change your profile picture anymore when you’re connected to your King account. The reason is that Candy Crush Soda Saga team made some changes- those were necessary to ensure that the…
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🚨 Why can't I play on iOS11 anymore?
Hey Soda Community! We have some news about the game for players who use an iPhone 😊 🍏 The game is no longer supported on iOS 11 That means that if your device uses iOS 11, you won’t be able to play any new levels, and you won’t receive any new features or events. Also, please be aware that without the latest version of…
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🛠 Experiencing issues with the game? Check here before posting in Support!
The most common questions in Community are: Got a new device? Learn how to sync your progress HERE ! I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost, check HERE how to get your progress restored. Visit also our Help Center for more articles on the game progress…
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The bake a cake needs to change
I have an issue with the cake baking. You realize that if one person goes in and does it all no one else gets any rewards! Completely not fair! Please fix it!
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Can't login
In Candy Crush Soda Saga...The login page won't open up. I can't even attempt at Login. My device is already at latest version and I already tried uninstalling and reinstalling the app. It still isn't resolving the issue
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Connection error
I keep getting connection error..I have tried everything your FAQ tell me to do
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Pourquoi c'est publicité qui empoisonne et nous rapporte même pas de vie ?
des tableaux de publicités qui ne défile même pas et à la fin quand on la ferme ça nous met Oups ? Ça commence a être très pénible.
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I can't play at the level I already achieved
PPlease help me I love this game and since my mother passed away I have been distracted by this game because she also loved playing it, she was already at level 2000 MARIA FERREIRA
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objets perdus
je joue sur mon pc ordinateur, comme le jeu fonctionnait mal, j'ai du réinitialiser et j'ai perdu tout ce que j'avais gagné, pourquoi
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Loosing all my bottles for not finishing a level?
I got that pop up and thought I misunderstood, however it took them all away. That’s one reason I play this game as much as I do, and spend the kind of money I do on it, is because I’m able to keep my bonuses up that way. That’s extremely unfair to change that just like that, and will definitely lessen my game play for…
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Game still not connecting to the internet
Do anyone have a fix for this yet?
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Ajuda toda vez
Da erro na ajuda apos acabar as jogadas
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“Oops” message
why can’t I get additional moves? Says “oops”. Something went wrong with the video This happens after every game.
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Can’t receive boosters
I’ve had issues getting my rewards
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I just signed a privacy agreement and years worth of game progress is gone.
I've been playing Candy Crush Soda Saga since its inception, which was the number of years ago. I was around level 3000. Today I accepted a privacy agreement, and the game zeroed out. I've lost all my progress. What the hell?!?! This is on Android. Is it possible to retrieve my game??
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how to have many life?
please help mee
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No movement on the game Shipmates
I have been passing levels on this game but I do not get any level pins to play. Why?
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Does anyone else see this in their game?
A couple of weeks ago I noticed that the background is upside down but it wasn't on all my apps and desktop, but now it's showing on my iPhone, 2 iPads and desktop. I realize that it won't be a priority for the studio but I am reporting it because I need things in symmetrical order (OCD, anal, whatever). @Yosca @LoFiGummy
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Edited by CM: 💬 Oops! Please repost in English so everyone can understand
Edited by CM: 💬 Oops! Please repost in English so everyone can understand - Check our House Rules
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Podium streak reward
hello,I did nt receive my podium streak reward and weekly contest reward,did anyone faced this issue of not receiving the reward.
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Wo finde ich mein Level 1000 Abzeichen? ....
Wo finde ich mein Level 1000 Abzeichen
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Aides
Pourquoi il n'y a pas de pub pour pouvoir avoir des bonus dans le jeu
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Something fishy
why all of a sudden in the last month I’m constantly forced to purchase moves ? And the game seems to run differently too. When I have a stripe and a candy it use to knock everything out in its path but no more. I believe king.com has been ripping their loyal Players off. I’ve made my last last purchase. If I can’t win…