Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Lost all boosters, why?

Hampsteri
Hampsteri Posts: 2

Level 1

edited January 2022 in Support

I chanced my mobile and syncronizes my account to my new mobile. I was at the same level I've got before but all my boosters had dissappeared. Can I get the back somehow? Same thing happened to my other hame, Pyramidi solitaire Saga.

«13

Answers

  • kiara_wael
    kiara_wael Posts: 156,983

    Hi and welcome to the King Community

    Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

    Please check links bellow about lose booster!

    and Visit Pyramid Solitaire Saga Community here

    @teresawallace44

  • cathyr66
    cathyr66 Posts: 14

    Level 2

    So they've disappeared again. I'm getting heartily sick of this. Just disappeared in the middle of playing. So frustrating.

  • Thank you @kiara_wael

    Teresa 🦋🌺🦋

  • Diamond_Lim
    Diamond_Lim Posts: 167,033
    edited February 2022

    Welcome to Sweet King Community! 👑

    Very sorry about your all of the boosters lost. You can check to read here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) that I hope you can understand to read them.

    ⚠️ So please also attention when you have trouble to lose all of your boosters! ⚠️

    1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game! 

    2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

    We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊

    Anyway, thank you for your playing Pyramid Solitaire Saga. ❤️😊

    Would you like to be contacted in the community for discussions and Gold Bars here? (by @teresawallace44 the Pyramid Solitaire Moderator)

    🥳 Celebrate Level 4000 with a badge and an exclusive wallpaper!

    🏺Ra's Third Eye is about to share its wisdom with us players HERE

    You can also participate and answer here (💘Your thoughts on Valentine's Day💘) that you can chance to win gold bars to the King game of your choice! 😉

    Also check another exciting news and threads (click on spoiler warming button here) :

    💫 From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    📰 Community Newsletter- February Edition HERE

    ❤️ Let us be your Valentine HERE!

    Badge of the Month - February HERE 🤔

    Art Challenge - Master the Art of Origami (Part I) - Win Badge HERE

    Sealed with a love note - Win Badge HERE 💌

    👑 Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) HERE!

    👑 Join our Kingdom and get this royal badge HERE!

    Member of the Month- January 2022: Anahita_2005 HERE

    🔊 Meet the Team behind the audio magic and give us your feedback HERE!

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    Have a nice and safety day! ❤️😄

  • Diamond_Lim
    Diamond_Lim Posts: 167,033
    edited January 2022

    Very sorry about your all of the boosters lost again. You can check to read here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) that I hope you can understand to read them.

    ⚠️ So please also attention when you have trouble to lose all of your boosters! ⚠️

    1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game! 

    2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

    We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊

    Anyway, Thank you for your playing Pyramid Solitaire Saga! ❤️😊

    You can also participate and answer here (Show your amazing score on Happy New Year 2022 Contest) and here (Art Challenge: Healthy drinks🍹🧉) that you can chance to win gold bars to the King game of your choice! 😉

    Also check another exciting news and threads (click on spoiler warming button here) :

    🥳 Celebrate Level 4000 with a badge and an exclusive wallpaper!

    🏺Ra's Third Eye is about to share its wisdom with us players HERE

    💫From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    📰 Community Newsletter- January Edition HERE

    💥 Badge of the Month - January HERE 💥

    👑 Join our Kingdom and get this royal badge HERE!

    Member of the Month- December 2021: simplyP HERE

    🔊 Meet the Team behind the audio magic and give us your feedback HERE!

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    Have a nice and safety day! ❤️😄

  • terid6
    terid6 Posts: 2

    Level 1

    That’s my biggest complaint loosing my bonus cards. Wish they could fix that issue

  • Diamond_Lim
    Diamond_Lim Posts: 167,033
    edited February 2022

    Welcome to Sweet King Community! 👑

    You click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer. 😊

    Anyway, thank you for your playing Pyramid Solitaire Saga. ❤️😊

    Would you like to be contacted in the community for discussions and Gold Bars here? (by @teresawallace44 the Pyramid Solitaire Moderator)

    🥳 Celebrate Level 4000 with a badge and an exclusive wallpaper!

    🏺Ra's Third Eye is about to share its wisdom with us players HERE

    You can also participate and answer here (💘Your thoughts on Valentine's Day💘) that you can chance to win gold bars to the King game of your choice! 😉

    Also check another exciting news and threads (click on spoiler warming button here) :

    💫 From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    📰 Community Newsletter- February Edition HERE

    ❤️ Let us be your Valentine HERE!

    Badge of the Month - February HERE 🤔

    Art Challenge - Master the Art of Origami (Part I) - Win Badge HERE

    Sealed with a love note - Win Badge HERE 💌

    👑 Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) HERE!

    👑 Join our Kingdom and get this royal badge HERE!

    Member of the Month- January 2022: Anahita_2005 HERE

    🔊 Meet the Team behind the audio magic and give us your feedback HERE!

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    Have a nice and safety day! ❤️😄

  • Kjun
    Kjun Posts: 5

    Level 2

    Just lost everthing in P.S. Would not load on my phone where I've played for years. Had to remove then uninstall and nothing came back like it did before. Was on level 2002 I believe now it wants to start me back at 1. No boosters, cheats (as I call them) nothing. All lost. What gives???

  • Diamond_Lim
    Diamond_Lim Posts: 167,033

    Welcome to Sweet King Community! 👑

    Very sorry to hear about your loss progress and boosters on this game! 😢

    Don't worry! You click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉

    If it's still not worked, you click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope how they can help and answer you but it taken longer. 😉

    ⚠️ Also please attention when you have trouble to lose all of your boosters! ⚠️

    1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game! 

    2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

    We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, you can also report this on Contact Us, so they can help too. 😊

    🛠 Experiencing issues with the game? Check here before posting!

    Anyway, Thank you for your playing Pyramid Solitaire Saga! ❤️😊

    You can also check more this games' exciting news, threads and contests here 👇😊

    Hot right now in Pyramid Solitaire Saga here and in King Community here 🌶️🎴👑

    Want to win Free Gold Bars on this game? Participate and Answer here! 🎉🏆✨

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Check more exciting and fun categories on King Community here! 👑🤩

    Have a nice and safety day! ❤️😊

  • kathy3220
    kathy3220 Posts: 18

    Level 2

    Same happen to me EXCEPT I was able to eventually sign back in and was back on correct level. Of course I had no boosters.

Hey! Would you like to give us your opinion?