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❌✉️ No Lives received/ inbox empty (fixed)

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Answers

  • Diamond_Lim
    Diamond_Lim Posts: 167,089

    Welcome to Sweet King Community! 👑

    They are currently investigating why some players are not able to receive Lives in the game. Please note that there is a capacity limit now in the Lives inbox, find more info HERE. If you are under your limit though, you should be able to receive new Lives from friends. They are looking into this issue why no Lives are received of some players. They will keep you updated on this on the thread here. Thank you for your patience!

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    Need friends for Candy Crush Saga? Post your Friend Link here! 😊

    You can also click here to read my answer to follow these steps of add more friends that we hope you can send and receive lives with friends on this game. 😊

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  • moonbapa
    moonbapa Posts: 18

    Level 2

    Sounds to me like we are only being allowed 10% of our daily lives limit . Mine is 50 but not getting anymore than 5 a day, if that

  • Alienscar
    Alienscar Posts: 16,468

    You should be getting five a day and not five a week Moonbapa. Some people have said they will no longer be sending lives as they aren't receiving any/enough. Maybe this has affected how many you are receiving now.

  • Alienscar
    Alienscar Posts: 16,468

    It is worse than that CheShing. Your storage limit is 50, but you can only receive 5 lives in a day. That is nowhere near enough for a player at your level.

  • Bobou812
    Bobou812 Posts: 1

    Level 1

    Yes they put a limit on how many lives you get from friends but I bet they don't put a cap on how many that you can buy,, What a SCAM !!!! This is causing me to lose interest, I guess it's time to find another game to play!!!

  • Adav
    Adav Posts: 684
    edited June 2022

    seems like with the 10% of the store limit you are allowed to receive from friends per day, they obviously only want us to play every 10 days seems like nobody is playing much....


  • Alienscar
    Alienscar Posts: 16,468

    @dianahrosesturgillcc HOW DO I GET THEM TO GIVE OR SEND ME A LIFE? 

    Hello Diana your friends may very well be sending you lives, but the change to Your Requests now mean that you can only receive so many lives a day. When you check your lives if you see 5/50 (for example) then this means you are allowed to store a total of 50 lives and you have received 5. The problem for a lot of players is that on top of the storage limit (50 in this example) King has also introduced a limit on how many lives you can receive in a day. The maximum number of lives you can receive in a day is ten percent of your storage limit. In this example then with a storage limit of 50 you would only be able to receive 5 lives a day from all of your friends.

    Another issue is that if you check your lives and you see something like 125/50 this means you will not receive any lives at all from your friends. If you have managed to keep hold of lives from when the feature allowed you to receive a total of 1000 lives and you have more lives than your storage limit then you will not receive anymore lives until the number of lives you have falls below the number of lives you are allowed to store. So for this example if you have more lives than the 50 limit then it doesn't matter how many lives you request, or your friends give you as you will not receive anymore lives until the quantity available for use falls below 50.

    IS IT POSSIBLE TO USE DIFFERENT NAMES FOR THE SAME GAME, JUST TO GET THE DIFFERENT REWARDS?

    As long as you use a different email address for each name you can have as many different profiles as you like.

    SOME OF THESE PLAYERS ( MY FRIENDS) HAS NO PROFILE

    Are you referring to all the people called 'Player'? 'Player' aren't the same person they are people that are playing the game without having created an account to save their game.

  • Bantle
    Bantle Posts: 5

    Level 2

    edited June 2022

    What is happening with lives, i am not receiving any from friends, since beginning of June. This is how my dashboard looks like.


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