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Lost progress with sign in & other issues
hello, yesterday, i guess i was signed out when i closed my browser and when i signed back in all my levels were lost. i think i was only on about level 32 because this happened before recently too. also i noticed that as i played all of those little achievements for like mixing striped/wrapped candies and stuff never…
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How do you know if you are a part of A PlayTest?
I saw few features that aren't on my Friends and Relatives' Phones. Does that mean I am on Beta(Playtest) or I am on a normal mode? I am also seeing the Popcorn Blockers changed and the New Sparkly Effects, Crazy Cat Lad had earlier mentioned... I have few other things, I will share them soon!
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Deleting facebook, would like to transfer progress to king account.
Hi there, As the title suggests I am getting rid of facebook but I would still like to be able to retain my progress and play my king games. I deactivated last night and found out the hard way when I went to play that I could not keep my facebook account deactivated. Would someone from support please be able to assist me…
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::level 4204
How do you pass level 4204. Been on this one for 2 weeks. Seems impossible. Why did you take away free spin at the end of the game. Now if you want that you have to have gold and about the only way to get that is to buy it. Come on King!
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Why is Candy Crush showing me as someone else logging in?
When I go into play Candy Crush says “you logged in Jessica “, but I’m not Jessica.
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Chocolate Box has disappeared
When I logged in tonight my Chocolate Box has disappeared. Is this a recent change to the game?
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Changing My Username
How do I change my username in Candy Crush Saga?
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(EDITED by CM - Unsupported language)
(EDITED by CM - Unsupported language)
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free spins
The answer given about the free spins, I think is wrong. I have played this game for 5-6 years and it was just in the last month or so that they took the free spin away so don't think it was a test and random people got it. I have seen numerous post by many people that say this same thing. Just bring it back!
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Mess
Hey I have registered my progression ingame candy crush saga to my email account. King.com claims there isn't such email address registered and as I tried to register it it succeeded, of course. How can I transfer my ingame progress which is registered to the same email to king account?
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Buu moves with bars
I just bought extra moves with 10 golden bars but the game stopped and 10 bars are flied away before I could use them. Thats makes me angry. Can I have them back please?
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Gold bars?
Yesterday I got a notice that I got 10 gold bars but when I logged in they were no where to be seen. Today I got another notice that it's the last day to get them. So...where are they, how can I receive them?
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Lives from friends
My friends gave me three lives and I accepted them, but the program only credited me with one. Something isn't working right!!!
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Winter festival
I passed 3 levels in the winter festival and I got only 2 hot chocolates although i supposed to get 9 , i need to know why ?
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Magic season did not receive the rewards
This discussion was created from comments split from: ❄️🎄🎅 Holiday Event Calendar 7 - 13 December.
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A connection error message
All weekend, my candy crush games gave been screwing up. The Royal Championship didn't work on the Jelly, now I can't log in due to "a connection error message" on Candy Crush, and NONE of them will let me access the store. Everything just keeps loading black.
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Unclaimed rewards
Magic Season box says I have unclaimed rewards. When I open it, it shows nothing. The tiers are gone, the prizes are gone. I even purchased the golden lamp.
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Didn’t get my rewards for being first in the weekly race
Didn’t get my rewards for being first in the weekly race and it’s making me sick now everttime I try to play thinking about how hard I worked getting that first place to get the most gold bars and didn’t get anything. How can this be fixed
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Merged profiles
Hello, my wife’s and my profiles are merged. My wife is at 7558 level while my profile was 3500 something. I don’t remember. I had my profile linked to my Facebook account on my iPad. I logged out to make her play and the moment she logged in the two account were merged. She used a king account while mine is Facebook. Now…
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I was competing this week to get as many striped candies as possible. However when I went back to p,
Why did I not get credit for the stripes earned?