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Reset to level 1 - no account
My CS soda on iPhone has reset to level 1. I was nearly at 2000 and have been playing for at least 4 years. I have never logged in via Facebook or made an account in that time. I have switched phones, upgraded software multiple times and never had this issue. Is there any hope at getting it back?
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Game starts at Level 1
The game always begins at 1 even though my actual level is higher. I have to scroll through to get to the right screen. What's happening?
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Lost game progress
I was reset back to level 1 ! When is it going to be fixed ? Am I lose my progress on my daily rewards I was over 800 on the day reward
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Golden ticket special
Paid for the golden ticket special. Money taken out of my account. But never received any of what I paid for
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Mr Toffe’s fair
i tick 4 tiles in a row and it doesn’t give me my prize. I have to tick 8 tiles in a row before my prize is given. This has been happening about two weeks now. How do I fix or report
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Boosters disappear
My boosters have disappeared 2x after ive been saving for a while. I did not delete the app and reinstall it or anything. I may have not played for a week or two, but the only changes could have come from updates. I thought you should know this has happened more than once and is frustrating.
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I have already paid 299 but nt got reward
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Candy crush soda gone back to level 1
Keeps saying connection error and gone back to level 1
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Connection and progression problems
Hi, im at level 1439 and i bought a new tablet. When i try to put the game at the same level i am, it only brings ms to level 944. Plus it seems im not connected cause i cant send or ask for life .
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I have lost my levels on my iPhone still have them I my iPad
I have lost my levels on my iPhone still have them I my iPad
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Over 300 lollipop hammers missing.
Last week I had over 300 lollipop hammers today I logged into my game and it showed I only had one lollipop hammer. This is the second time in the last 6 months this has happened.
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purchase problem
i bought a packet from candy crush soda , it gave me 1 hour unlimited use for items but after 5 minutes it finished it self
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Daily log in
Why does my daily log in keep resetting I was somewhere around 460 and now back to 1.
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Lost 10 gold bars and did not receive 5 extra moves. How to recover my good bars?
While playing Level 2166, I wanted additional moves. It took 10 gold bars but didn't give me my 5 additional moves. Also supposed to get 30 min of life. What happened to my gold bars?
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What happened to Episode Race?
I am no longer receiving the episode race on either device I play on (phone/tablet). Why is this happening? I need to have the Episode Races back!
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Accidental purchase.
I accidentally purchased 5 lifes with my gold can you please take back the life's and return my gold. I will not play again until I hear from you.
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Never get bonus on free thing we can get every maybe four days
Every maybe four days we are offered a free bonus in the upper right screen. Today it offered me 30 minutes of a coloring candy but I didn’t get it. Usually offers hammers but I never get them. I’m using an iPad.
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Need help by game is not transferring to my new phone
Thanks please help me I don't want to start all over
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Gold bars
it seems I have lost all of the gold bars I have wine from the races. I have not purchased anything that I am aware of with them so they should still be there
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Having Internet connection - (collecting information)!
All week it's told me I don't have an internet connection and I can't get my rewards or see progress in the race. Only happening with this game and no others. Please help