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Has anyone had a white blank profile? If so how did you fix it?


  • HavishHavish Posts: 3,633 Level 5

    I think it's a problem try updating

  • Hey! Would you like to give us your opinion?

  • kiara_waelkiara_wael Posts: 87,251 Candy Moderator

    Hi and welcome to the King Community

    Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

  • ChedderChedder Posts: 5 Level 2

    The app is up to date. Thank you for your help.

  • Diamond_LimDiamond_Lim Posts: 76,706 Diamond Diaries Moderator

    You are welcome and Welcome to Sweet King Community. 😊

    Anyway, thank you for your playing Candy Crush Saga! ❤️😊

    🏁 Let's post your screenshot of your current level on these badges' threads and claim your milestone level badges:

    Level 1000 Level 2000 Level 3000 Level 4000 Level 5000 Level 6000 Level 7000 Level 8000 Level 9000 Level 10 000

    Wondering how to take a screenshot? Check the instruction here. 📷

    If you're not clear on how to attach a picture to thread, check out here. 🖼️

    You can also check more this games' exciting news and contests (click on spoiler warming button here) 👇😊

    🌶 Hot topics here right now in Candy Crush Saga! 🔥

    💫 From King with love Learn more about our sweet initiatives

    What makes our Kingdom so special HERE?

    🏁🚙 Road to King Community Legend and beyond! Levels, Points, Answer, Badges and more HERE!

    📰 Community Newsletter- January Edition HERE

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    👑 Join our Kingdom and get this royal badge HERE!

    Member of the Month- December 2021: simplyP HERE

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    ✍️ Subscribe here to Candy Crush Tagging List! 🍭

    🌍️ Where are you playing from? Let us know and claim your Yeti world map badge HERE!

    🍭🤩 Candy Crusher of the Month - January 2022 HERE

    👑 A Kingdom Exclusive Live Virtual Event with Jack. Will you join HERE?

    💆‍♀️☁️ Mindful Journey - Meditative January events in Candy Crush Saga HERE!

    💃💰️ Candy Royale - New event with the Jelly Queen to earn Gold Bars in Candy Crush Saga HERE!

    ☁️🙏 What is your Candy Zen Color? Find out and claim your personal badge HERE!

    🐅 Celebrate the Lunar New Year and claim your Tiffi Tiger badge HERE!

    Candy Crush Play Tester HERE

    ⭐️ 60 days playing Candy-share your thoughts and feelings HERE!

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    🏰 The Royal Court of Candy Crushers HERE

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    📖 🍬 Help on Levels! 15 Best tips & hints on how best to play and enjoy Candy Crush Saga here.

    ✅ Claim the Exclusive Level 11 000 badge (Also Win Gold Bars) here!

    🤸‍♂️💜 Sweet Happiness and balance with Tiffi - part 3 (Win 24 hours of Unlimited Striped & Wrapped Candies) HERE

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    🧘‍♀️ Yeti's Yoga Yumbo - Gold Bars to win HERE!

    ✅ Play Your Favourite Level and Win Gold Bars HERE 💰️

    One Million Club 🎉🎉Enter the Club and Grab your Badge HERE

    🎆 Win Gold Bars Here! Show your amazing score on Happy New Year 2022 Contest! 🎆 (General Contest)

    Art Challenge: Healthy Drinks - Win Gold Bars and Badge HERE 🍹🧉 (General Contest)

    🍭 Have a nice and safety day! Sugar Crush! 🍭

  • Diamond_LimDiamond_Lim Posts: 76,706 Diamond Diaries Moderator
  • Crazy Cat LadCrazy Cat Lad Posts: 13,525 Community Manager
  • ChedderChedder Posts: 5 Level 2

    Crazy Cat Lad, I have done already done all the things you have suggested. My profile is still the same. I guess it is a glitch in the game. I am hoping they can figure it out soon. Thank you.

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