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Has anyone had a white blank profile? If so how did you fix it?

Answers

  • HavishHavish Posts: 3,633 Level 5

    I think it's a problem try updating

  • Hey! Would you like to give us your opinion?

  • kiara_waelkiara_wael Posts: 87,251 Candy Moderator

    Hi and welcome to the King Community

    Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

  • ChedderChedder Posts: 5 Level 2

    The app is up to date. Thank you for your help.

  • Diamond_LimDiamond_Lim Posts: 76,706 Diamond Diaries Moderator

    You are welcome and Welcome to Sweet King Community. 😊

    Anyway, thank you for your playing Candy Crush Saga! ❤️😊

    🏁 Let's post your screenshot of your current level on these badges' threads and claim your milestone level badges:

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    🍭 Have a nice and safety day! Sugar Crush! 🍭

  • Diamond_LimDiamond_Lim Posts: 76,706 Diamond Diaries Moderator
  • Crazy Cat LadCrazy Cat Lad Posts: 13,525 Community Manager
  • ChedderChedder Posts: 5 Level 2


    Crazy Cat Lad, I have done already done all the things you have suggested. My profile is still the same. I guess it is a glitch in the game. I am hoping they can figure it out soon. Thank you.

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