I have attached a pic.
I think it's a problem try updating
Hi and welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
The app is up to date. Thank you for your help.
You are welcome and Welcome to Sweet King Community. 😊
Anyway, thank you for your playing Candy Crush Saga! ❤️😊
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Wondering how to take a screenshot? Check the instruction here. 📷
If you're not clear on how to attach a picture to thread, check out here. 🖼️
You can also check more this games' exciting news and contests (click on spoiler warming button here) 👇😊
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🍭🤩 Candy Crusher of the Month - January 2022 HERE
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💆♀️☁️ Mindful Journey - Meditative January events in Candy Crush Saga HERE!
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📖 🍬 Help on Levels! 15 Best tips & hints on how best to play and enjoy Candy Crush Saga here.
✅ Claim the Exclusive Level 11 000 badge (Also Win Gold Bars) here!
🤸♂️💜 Sweet Happiness and balance with Tiffi - part 3 (Win 24 hours of Unlimited Striped & Wrapped Candies) HERE
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🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi @Chedder !
Have you tried any trouble shooting?
You can find help on most common issues here:
Crazy Cat Lad, I have done already done all the things you have suggested. My profile is still the same. I guess it is a glitch in the game. I am hoping they can figure it out soon. Thank you.
Hey! Would you like to give us your opinion?